Legal
Privacy Policy
Last updated: 8 October 2026
Who we are
Apna Dukaan Online is operated by Samba Uday Chander in Hyderabad, Telangana, India. Questions about this policy can be sent to hello@apnadukaanonline.com.
Information we collect
We collect information you provide when you create an account, request a password reset, contact us, or submit an enquiry to a merchant. This may include your name, email address, phone number, message, account role, and the information needed to operate a merchant catalogue.
How we use information
We use this information to operate and secure the platform, manage accounts and catalogues, deliver requested transactional emails, pass customer enquiries to the relevant merchant, provide support, and improve reliability. We do not sell personal information or use it for unrelated marketing.
Sharing
Customer enquiries are shared with the merchant whose storefront the customer contacted. We also use carefully selected service providers for hosting, database, media storage, error monitoring, and transactional email, only as needed to provide the service.
Retention and security
We retain information only for as long as reasonably needed for platform operation, security, support, and legal obligations. We use access controls and service-provider security measures, but no online service can guarantee absolute security.
Your choices
You may request access, correction, or deletion of your personal information by contacting us. We may retain limited information where necessary for security, fraud prevention, dispute resolution, or legal compliance.
Changes
We may update this policy as the platform develops. The latest version will always be published on this page.